Privacy Policy
Effective Date: August 26, 2026
Reign Resolution LLC (“Reign Resolution,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us, including through our website, by phone, in person, or by text message.
Information We Collect
We may collect the following information when you request a quote, schedule an inspection, or otherwise contact us: your name, mailing address, and property address; phone number and email address; details about your project, insurance claim, or service request; and communications you send us (calls, texts, emails, website forms).
How We Use Your Information
We use your information to provide quotes, schedule inspections, and perform contracted work; communicate with you about your project, appointments, and account; send service reminders and promotional offers, where you have agreed to receive them; and improve our services and respond to inquiries.
How We Share Your Information
We do not sell or rent your personal information to third parties for their own marketing purposes.
We may share your information with trusted service providers who help us operate our business (such as payment processors, subcontractors, or insurance adjusters directly involved in your claim), under obligations to keep it confidential. We may also disclose information if required by law.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third party, except as necessary to provide the texting service itself (e.g., our text messaging platform provider).
Text Messaging (SMS) Program
If you provide your phone number to Reign Resolution, you may receive text messages from us regarding: free inspection offers and service reminders; follow-ups on quotes or requests you’ve submitted; appointment confirmations and scheduling; and promotional offers related to our services.
Message frequency varies and may be up to several messages per month.
Message and data rates may apply.
You can opt out of text messages at any time by replying STOP to any message. For help, reply HELP or contact us directly at (919) 426-6949 or info@reignresolution.com.
Consent to receive text messages is not a condition of purchasing any goods or services from us.
Your Choices
You may ask us to correct, update, or delete your personal information at any time by contacting us at info@reignresolution.com or (919) 426-6949.
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date above reflects the most recent revision.
Contact Us
Reign Resolution LLC — Serving Raleigh, Cary, Durham, Apex, Wake Forest, and the surrounding Triangle area of North Carolina. Email: info@reignresolution.com. Phone: (919) 426-6949.